Article

Put “Caring About People” Back in Healthcare

Everyone’s jobs have become more demanding. We all seem to do more with fewer human or material resources and those we serve have higher expectations. Healthcare is the same but with two additional factors... increased regulation/reporting requirements and their ultimate outcome... the health of its consumers.

April 1st, 2021

Article

Hospital Community Perceptions: Branding Begins At Home

I had a powerful experience at a community hospital recently. I was reviewing results from a physician survey, and the ranking of the “would recommend this hospital to family and friends” question was very low – 17th percentile. The audience was a group of managers and department heads, but not physicians.

April 1st, 2021

Article

Education Is Not Always the Answer in Healthcare

When mistakes and errors occur in our organizations, it is our obligation to analyze these problems and assess the reason(s) why they occurred. These problems have many different names: sentinel events, incident reports, near misses, etc.

April 1st, 2021

Article

Hospital Implements EMR System Using HealthStream for Training

This HealthStream customer spotlight was featured in our most recent issue of PX Advisor. Fill out the form at the end of this post to download the full issue. Subscribe to future issues here.

April 1st, 2021

Article

The Business Case for Leadership Assessment in Healthcare

Given demographic trends, Healthcare organizations need to pay special attention to developing a pipeline of leadership talent for the future

April 1st, 2021

Article

The Role of Continuing Education (CE) in Improving Patient Outcomes

The 2010 Affordable Care Act has initiated broad and transformational change to our healthcare system, with reimbursements shifting from fee-for-service care to value-based care. In response to the changes upon us, the Robert Wood Johnson Foundation (RWJF) and the Institute of Medicine (IOM) launched a two-year initiative to assess and provide thought leadership on transforming the nursing profession.

April 1st, 2021

Article

What Hourly Rounding is NOT and Why It Often Fails

From patient satisfaction to leader accountability, HealthStream analyzes what hourly rounding is not, why it often fails, and differences from traditional practice.

April 1st, 2021

Article

Straight Talk with Patients about Billing

It’s not always easy to talk about money with patients. Having the right conversation, at the right time, in the right way, can better serve patients’ needs, increase compliance, and reduce problems throughout the revenue cycle.

April 1st, 2021

Article

The Skilled Nursing Facility 30-Day All Cause Readmission: What’s Next?

Learn how medical pro providers have begun to take a closer look at hospital readmissions that occur within 30 days of discharge, from HealthStream.

April 1st, 2021

Article

Shining a Light on the Physician Payments Sunshine Act

By the early 2000s, research started to show that even small gifts, such as the pens and mugs that were routinely given to physicians, could influence prescribing patterns. This led to significant changes to some pharmaceutical marketing practices.

April 1st, 2021

Article

Taking the Pulse of HR Executives to Understand the Workforce Environment

HealthStream conducted a survey of healthcare HR executives and asked for their opinions on talent acquisition plans and priorities for the 2016 calendar year. The survey revealed how acquisition strategies are taking center stage for many organizations as the competition for quality nurses is heating up.

April 1st, 2021

Article

Optimize Interviewing as Part of Your Healthcare Talent Management Strategy

An effective interviewing program is a foundational element of any healthcare talent acquisition process. All organizations interview candidates, but few do it effectively.

April 1st, 2021

Article

7 Steps to Implement a Digital Rounding Solution in Healthcare

When implementing a digital rounding solution, leadership must spend considerable time researching their options, understanding all technical requirements, and strategizing to get the most out of their investment.

April 1st, 2021

Article

A Strategic Approach to Compliance Training: KnowledgeQ®

HealthStream’s answer to the healthcare industry’s demand for a strategic approach to annual mandatory training. The stakes are too high to continue a “check-the-box” exercise that offers almost no visibility into the cost of delivering training and whether expenditures could be eliminated or redirected to more effective initiatives.

April 1st, 2021

Article

Physicians: Keeping Current When It Comes To CME

Continuing medical education (CME) in the U.S. is regulated by both state medical boards and specialty boards. All states require CME for license registration, and most states require CME for license renewal.

April 1st, 2021

Article

Five Tips for Managing Employed Physicians

Physicians often lead the team that surrounds every patient, and we must integrate them into the patient experience in a way that enables the best patient outcomes.

April 1st, 2021

Article

Penn Medicine Goes Paperless for Credentials Review Process

The Medical Staff Office (MSO) for Penn Medicine uses Echo as the source of truth for all provider information related to credentialing and health plan enrollment. Recently, the Penn Medicine MSO made a strategic decision to streamline and automate their processes.

April 1st, 2021

Article

Leadership Development is a Growing Concern in Healthcare

Healthcare providers are functioning in a landscape that seems to be reshaped on a daily basis. While attempting to adjust to the explosion of healthcare reform, new regulations, performance standards, payment structures, ever-changing technology, and myriad other requirements, there remains the need to provide care to patients – and to do it perfectly every time.

April 1st, 2021

Article

The Growing importance of Performance Metrics Related to Care Transitions from Hospital to Skilled Nursing

Now, as never before, hospitals have a powerful incentive to work closely with nursing homes to improve patient care, control costs, and reduce readmissions.

April 1st, 2021

Article

Measuring and Improving Skilled Nursing Facility Effectiveness

In today’s value-based payment environment, placing patients in the highest quality, least expensive setting the first time a patient is discharged is vital. Knowing the available options and the quality measures associated with each is crucial.

April 1st, 2021

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